Issue ID | 1414849 |
Internal NHTSA # | 11034267 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 16/10/17 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 ford focus. While driving various speeds, the vehicle stalled without warning. The contact would have to add fuel to the vehicle in order to regain power. Also, the check engine warning indicator illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the vehicle's purge solenoid failed and caused the fuel tank to collapse, which informed the vehicle that there was no fuel. The failure then caused the vehicle to stall. The contact was informed that the purge valve solenoid, fuel tank, and fuel pump needed the replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000. *ln consumer stated fuel gauge showed 1/4 to 1/8 in tank. Computer reflected 50 to 70 miles before fuel needed. Fuel light never came on. Normal driving and all of a sudden would shut down, out of fuel, ran out of gas 3 times. Updated 8/22/18*jb |
Vehicle Mileage at Failure | 89000 |
Number of Occurences | 3 |
Source of the issue | HOTLINE VOQ |
City and State | KERNERSVILLE, NC |
VIN pattern | 1FADP3F28DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/02/16 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | MAN |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | COMPLETE AUTOMOTIVE |
Dealer's telephone number | |
Dealer's city | WINSTON-SALEM |
Dealer's state code | NC |
Dealer's ZIP code | 27107 |