Issue ID | 1527903 |
Internal NHTSA # | 11165859 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 18/12/18 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 ford focus. The contact received a recall notification for nhtsa campaign number: 18v350000 (fuel system). The vehicle was taken to capitol city ford (8623 e washington st, indianapolis, in 46219) and a software update was performed. After the update, the vehicle stalled and would run out of fuel even though fuel was still in the tank. The vehicle was taken to back to the dealer where they stated that the case was closed because they completed the recall repair. The manufacturer was made aware of the failure, but did not assist. The vehicle was not repaired. The failure mileage was 80,000. *tt*jb |
Vehicle Mileage at Failure | 80000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | INDIANAPOLIS, IN |
VIN pattern | 1FADP3K20DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | BLOSSOM CHEVROLET |
Dealer's telephone number | 866-459-7328 |
Dealer's city | INDIANAPOLIS |
Dealer's state code | IN |
Dealer's ZIP code | 46236 |