Issue ID | 1097174 |
Internal NHTSA # | 10621190 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 30/05/13 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | My focus has been in the shop 3 times to keep fixing the same transmission problem and now it is going back in to the shop for the fourth time for the same problem. The transmission keeps on shuddering, jerk s and slips out of gear. It has rolled back on take off. The engine goes but the transmission doesn't. I have took my car to into 3 dealers hoping that another can fix the problem. I feel unsafe for my wife driving it to work. She has to be very careful when she gets onto the highway and at stops. She has to drive with both feet so the car won't go backwards. She also has to worry about the cars behind her when she tries to take off at stop lights. Ford has offered me a free oil change which i thought was funny. My wife has to drive it to work we have no choice in the matter since it is our only car. If my wife gets hit or if she hits another car i will be getting a lawyer because ford knows about our problems. I asked to trade it for another but they don't want to fix the problem or do a trade. They did offer me 1400 dollars off a new 30,000 car but we just bought this one and can not afford another at this time. Please help us get this unsafe matter fixed. Thank you very much from my family to yours on this very unsafe matter.[xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 260 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SAINT AUGUSTINE, FL |
VIN pattern | 1FADP3K26DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 2 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |