Issue ID | 1173363 |
Internal NHTSA # | 10704214 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 01/04/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Upon entering the highway and merging into the passing lane to pass a semi truck, car lost all transmission gears and entered "transmission fault mode" resembling a neutral transmission selection. The car immediately decelerated towards a closely following semi truck in the fast lane. This has occurred to me, a few months prior, at an intersection (from a stop) in which i had to place the transmission in park-then back to drive, which seemed to calibrate the computer in selecting a gear (quite harshly i might add) and allowed me to travel in transmission fault mode until i reached home. In this instance on the highway, i attempted placing the transmission in neutral then back to drive, which once again appeared to allow my transmission to roughly select a gear at a decelerating highway speed and slowly remove my car out of the passing lane out of the way of fast-moving traffic. Upon leaving the highway, i was stopped at a stop sign and learned that i had lost all gears once again. After rolling some many feet, it engaged into gear and slammed through multiple gears until i arrived at the car dealership, at which i had purchased the car. I later found that the car had lost reverse capabilities as well. The dealership subsequently (4/3/15) replaced the transmission control module (tcm) on the car for the second time and updated the software. After receiving the car, the same situation occurred on the highway on 4/6/15. Now i am awaiting the dealership's course of action. Am told warranty will only cover the clutch and tcm. Transmission has been defective since i purchased the vehicle. Have spoke to ford customer service representatives and have been told that the two extended warranties are all they are willing to provide for transmission related issues. I fear driving this car, as i have now been placed in three separate incidents which put myself in immediate danger. |
Vehicle Mileage at Failure | 71200 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SOUTH CHARLESTON, WV |
VIN pattern | 1FADP3K24DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |