Issue ID | 1173903 |
Internal NHTSA # | 10704586 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 06/12/13 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | At 10k miles i took my car into dealer to have service and ask about continued issues with shuttering and jerking of transmission. I was given a piece of paper from ford stating this was a known issue with the transmissions. The dealer told me there was nothing they could do. This was not disclosed to me when i purchased the car and was told it was an issue with "break in period" and would go away; it did not, worsened. At 20k i went to a different ford dealer for my service as the issue continued to get worse. At low speeds or coast into acceleration the car would jerk violently at times. A known seal leak that had damaged the clutch was found. I was told this was probably an issue from time-of-purchase since i there were signs of long continued leaking and clutch wear. At 30k i went to a different ford service and asked to go to have my transmission looked at again as i felt unsafe. The car will need a 2nd new clutch replacement. However... The parts are on backorder from ford and won't be available for 12 weeks!! That's 3 months waiting to repair a new car under warranty!!! I absolutely hate to drive the car because i never know when it is going to bolt forward or slip and not accelerate when the need is urgent. I have spoken to many many other focus owners who have similar nightmares, out of pocket costs for rentals during service and lost daysâ¿¿ work for service repair. I skimped and saved to pay cash for this car and it is heartbreaking to be told i have no recourse. Please please please... Have someone look into this safety issue and lemon of model transmission. Thank you! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 10194 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CHANDLER, AZ |
VIN pattern | 1FADP3K24DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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