Issue ID | 1195107 |
Internal NHTSA # | 10730836 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 03/05/14 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Bought the vehicle used with about 15,000 miles on it in the spring of 2014. Didn't notice during initial test drive but after a couple days of driving found the transmission shudders and makes a loud grinding noise but only when starting out from a stop. Took to local dealer on 7/16/2014 and they did a re flash they said should correct the problem. It was ok for a day or two but then the transmission started shuddering and grinding from stops again only now it continued to shudder even after it shifted into 3rd gear, before the re flash it only shuddered when shifting from 1st into 2nd gear and then it was fine. On 8/05/2014 i took it back to the dealer again . They tested it and said that even though they do feel the shudder i am still complaining about it still falls within fords guidelines and is considered normal, the service writer told me it will have to get so bad that the dash just about shakes itself loose before ford will do anything about it, like replace the clutches. On that visit they did not generate a repair order or give me a receipt probably because they didn't do anything. On 6/24/2015 i took the vehicle back to the same dealer again with the same complaint only this time i also told them that besides the shudder the vehicle will now actually bog down and stop moving right in the middle of an intersection for a second or two at times while its shuddering. Once again they said there was another newer re flash available that may help the problem so they performed it . Again it seemed to shift good for one day but after that it started shuddering and grinding all over again on start out from stops just as before only now it continues to shudder in 3rd, 4th and 5th gears all the way up to hwy speeds and continues to grind all the while. This condition is not safe, ford knows it and needs to do something about it asap before someone is killed. |
Vehicle Mileage at Failure | 15000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NEENAH, WI |
VIN pattern | 1FADP3K21DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |