Issue ID | 1199850 |
Internal NHTSA # | 10734319 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 15/07/13 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | First started experiences transmission shuddering/hesitation shortly after purchasing the vehicle. Dealer reprogrammed tcm twice. Then, in october 2013, while attempting to get on the highway, the car locked into 1st gear, red-lined the rpm and would not accelerate over 25 mph. Attempts to put the car in neutral or the automatic shift mode were unsuccessful. Entered the freeway going 25 mph and almost got in a very severe accident. Was able to exit the freeway at the next exit where the car was shut off. After starting the car again it was able to shift out of 1st gear. Took it back to the dealer and they told me i needed a new clutch. After the new clutch was replaced the shuddering decreased but the car still hesitated. At about 40k miles, in february 2015, the shuddering/jerking worsened. This time the jerking was so violent that passengers in my car said they did not feel safe driving in it. The car would accelerate extremely slowly, even when pressing the pedal to the floor of the vehicle. Dealer reprogrammed the tcm again. This made the jerking worse. Dealer recorded a shuddering of over 500rpm. I was put on a waiting list for a new clutch (second one). Called ford customer service where i asked for a rental car while the new clutch was on order (8-12 weeks). They told me the car was "within drive-able specs" despite the severe jerking and lack of acceleration and would not provide me alternate transportation. They also told me the car was "supposed to shudder" and it is a "different kind of transmission" that i "just don't understand." there have been numerous complaints about this vehicle and ford can't seem to fix it. Instead of replacing the transmission they tell people that the issues are "normal." the 2013 ford focus needs to be recalled before someone is killed (if they haven't been already). |
Vehicle Mileage at Failure | 10000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GROSSE POINTE WOODS, MI |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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