Issue ID | 1210494 |
Internal NHTSA # | 10748990 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 12/03/13 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | This car started giving me problems shortly after i bought the car. At the time the dealership told me that it was normal function and that the car was expected to shudder slightly and to run it for a 1,000 miles to allow the car to adjust to my driving. When the shudder slowly became worse, i finally took the car in for service. Since that first time, i have had the transmission replace 3 times and i cant ever count how many "software" updates. Each update i get the same run around about driving it for 500-1000 miles to allow the system to reset. That is crap, and it never works. Additionally, the last two updates i had to contact them... Really if there is an update needed shouldn't they be contacting their consumer? The worse part is the the two times it acted up i was out of town when the car started acting up. I had to invest in aaa, just because i can't trust my "new" car. My biggest concern is that this problem could very easily cause a serious accident. It causes the car not to accelerate as it should: for example you go to pull out onto a road with plenty of time, but the car spudders and doesn't pick up speed or merging onto the express way and it doesn't accelerate as it should? I work in the transportation industry, i happen to work in their safety department and can tell you that i would never allow one of our trucks on the road that performed like my car does. (or should i say doesnt') it is a safety to me and the motoring public. There are multiple complaints and ford has done nothing but extend warranties to make up for the shotty product they have put out to market. In any other industry i could return a product that was crap, but with cars - you are just stuck! I have been fighting this battle for two years now. This is outrageous and someone needs to do something to hold ford accountable before someone is seriously injured or worse |
Vehicle Mileage at Failure | 4700 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HARTVILLE, OH |
VIN pattern | 1FADP3F26DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |