Issue ID | 1241703 |
Internal NHTSA # | 10806658 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 05/11/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased the vehicle at the ford dealership in columbus ga in september of 2014. I have never owned a ford before. But doing the test drive the car would roll back on hills, and it also did it after parking with the car in gear and switched off. The salesman explained that it was normal for the car to roll back and we should always use the park brake, on take off the cars transmission would slip and was slow to change gears he said it was normal with all small cars. We purchased the car with just over 19000 miles on it. Three months later i called the service shop about it because the car started slipping at the transmission and we found out there were electrical recalls on the car and warranty call backs about the transmission. After not getting a call back because they were backed up. I call back two weeks ago and told them that the car stalled with me and my grandkids were sitting in the back. Cars had to run off the side of the road to avoid hitting us from behind running at 50 mph plus this was very scary. I was told that ford wanted all cars with that problem brought in for service right away, then l was told it would be after december 2015 before they could get to me because they were already backed up on cars with those problems. Were are paying for a car that has been sitting. We have had the car for over a year and driven it only 6000 miles because it is to dangerous to drive the car drops from 65 mph to 15 on the freeway with cars running at higher speeds around you they called me back after i informed them of this . After once again not hearing from them for two weeks i called and was given and appointment for 8:30 am the following morning. When the transmission stalls at 60 mph the engine light comes on . I was also told they don't have a loaner car and if its what that think is wrong it could take a month . Guess i will be paying for a rental. |
Vehicle Mileage at Failure | 26456 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | COLUMBUS, GA |
VIN pattern | 1FADP3E23DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |