Issue ID | 1263175 |
Internal NHTSA # | 10837320 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 07/12/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased my used 2013 ford focus in 2015 with no notice of the potential clutch/powershift recall by the dealer. In december i received the notice of recall and brought it to a dealer. They ran the software fix. It did not fix the clutch shudder, however they removed the open recall off of the safercar. Gov site despite my reservations. The dealer was unconcerned, but told me it would take at least 6-8 weeks to get a new clutch and that that should fix the problem. The shudder has gotten so bad that the car is nearly un-driveable and unsafe when i do drive it to work. It shudders and won't upshift and won't accelerate which is very problematic when one is trying to drive in traffic and avoid hurting oneself, other drivers, or pedestrians. I took my complaint to ford motor company as i wanted a loaner car or something until they could fix my car, however they have only given me a case number and told me that there is now no estimated date to get a new clutch for my car. I am now forced to drive an unsafe car as they are unwilling and unable to fix my car or find another solution for me. |
Vehicle Mileage at Failure | 38000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | EARLVILLE, NY |
VIN pattern | 1FADP3F27DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |