Issue ID | 1290011 |
Internal NHTSA # | 10873992 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 12/06/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The 6-speed auto transmission, when accelerating the vehicle from a complete stop, the transmission components that the car is equipped with causes hesitation and shutter on take off. The electronic control module and the electronic clutch have both been replaced on recalls. The electronic clutch engages erratically, causing the car to shutter and larch forward as it engages. When changing oil in this car, the owner tried to drive the car up a ramp in l range on the gear shift , the engine would increase in rpm's but the clutch would not engage fully to allow the vehicle to go up the ramps, like it was in neutral. I had to check the the gear shift, thought it might have been in neutral, in wrong shift position. When explaining this to the service manager at our local dealership, we were told that the car can not go up a ramp, the transmission is designed for high speed take off. We were told that it is only intended to be lifted, never in my 58 years have i ever seen a car that would not go up a ramp, the ramp to me would only simulate going up a steep incline, which causes more concern with my 19 year old daughter driving this vehicle to and from college. Ford keeps telling us that this car is operating like it is intended to, they acually gave us a print out how the car should feel and react. One comment read that the car feels like it is pulling a trailer, who wants a car that feels like it is constantly pulling a trailer? This vehicle has been in the shop eight to ten times, we get the same explanation each and every time now. It is working the way it is intended to, they say it does not shutter or larch on take off. Numerous times my daughter has had someone with her that has experience the shutter and recently the car not going up the ramp without the cars engine racing and the clutch not engaging allowing the car to move forward. This car was purchased new, |
Vehicle Mileage at Failure | 21000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MYRTLE BEACH, SC |
VIN pattern | 1FADP3F24DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |