Issue ID | 1296935 |
Internal NHTSA # | 10883322 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 10/08/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Car shudders and jerks when driving, particularly when shifting automatically between 2nd and 3rd gear. This is problematic when accelerating to merge into fast-moving traffic, going up hill (which is virtually impossible), and when attempting to drive in stop-and-go heavy traffic. Car is slow to accelerate due to difficulty shifting. Once it does, it unexpectedly surges forward. Based on discussions with ford dealership technicians and numerous other online complaints, the problem is obviously the new dct transmission. We were told the car had to "learn" our driving style and the problem would fix itself. There have been no improvements and it hasn't "learned" anything over the last year. The car is barely 3 years old and has already been taken to the dealership several times for transmission issues that haven't been fixed and apparently will not be fixed. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BUFORD, GA |
VIN pattern | 1FADP3N25DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |