Issue ID | 1306682 |
Internal NHTSA # | 10894001 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 21/06/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Nov 2015, excessive transmission shudder on take off. Customer satisfaction program 14m01, 14m02. Software update program 15b22. Transmission control module electrical circuit failures (clutch replaced, tcm updated). June 2016, excessive transmission on take off, service engine light remained on, would not start-had to turn key several times before start. Software update 15b22: customer satisfaction program 14m02, tcm replaced, tcm-pcm reprogram june 2016, unacceptable from ford corporation. I asked service department if tcm had revisions to to correct problem, they did not know. So if replacing with same defective tcm this will be an ongoing problem. Was recommended to sell/trade car before 150. 000 mile deadline on warranty. I have tried to trade in but no dealer wants because of known tcm ongoing problem. Next failure i will have it repossessed and let ford corporate deal with it. Very unsafe to drive in my opinion with this ongoing tcm problem. Worst case scenario if tcm fails , vehicle will shut down completely and you have a ford road side assistance number to call. Comforting ! Unacceptable ford corporation. I do not to appreciate ford risking my families life for a problem they will not fix. |
Vehicle Mileage at Failure | 100000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DECATUR, TN |
VIN pattern | 1FADP3K21DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |