Issue ID | 1526343 |
Internal NHTSA # | 11164697 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 08/10/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Vehicle purchased in 2015 with less than 20k miles. 1st problem, exploded tire causing minor body damage and sensor damage. Thankfully just came from a stop sign and not traveling fast, no injury. 2nd problem, driving down road at approx 35mph when airbags suddenly deployed. Wondered if hit small animal. Got out to investigate..... Nothing. Vehicle then rolled off road (decline in terrain) landing rested in a chain link fence. Upon inspection, discovered that motor mounts had failed causing motor to drop forwards towards radiator therefore indicating crash and deploying airbags. All components connected to motor ripped forwards as well. Thankfully also no injury. If that would have occurred at high speeds, serious injury or death could have resulted. There is no reason or excuse for failure of motor mounts. This is clearly a defect. Contacted ford at the highest level number i was able to obtain. Requested only to address safety issue. They issued a claim, dismissed it and would not allow me to speak to anyone with the authority to address the issue. Contacted chevy dealership where vehicle was purchased, they said ford would have to address the issue. Then took vehicle to ford dealership to run diagnostic to evaluate why airbags deployed. This vehicle contains a module that contains data pertaining to airbag deployment. It is as simple as retrieving the data! Only ford field rep can do this. Towed vehicle to dealership to perform diagnostic to next be referred to rep for data retrieval. Employees of dealership were not allowed by their supervisor to examine the vehicle due to the extent of damage under the hood. Someone needs to be concerned with the integrity of the motor mounts on this vehicle. Other vehicles may have this problem as well. If mounts were to fail at high speeds, catastrophic crash would be eminent. Damage from crash would hide failed mounts as cause |
Vehicle Mileage at Failure | 40000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SALEM, WI |
VIN pattern | 1FADP3F22DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |