Issue ID | 1581142 |
Internal NHTSA # | 11231073 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 09/10/14 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased a brand new 2013 ford focus in june 2013, i began having issues with the car lurching and shuddering in fall 2014. When i apply my foot to the gas, the car hesitates and then lurches and shudders before fully accelerating. The problem is the transmission. When going uphill, the car hesitates and shudders excessively. The shuddering is worse in cold weather and when air conditioner is running in hot weather. I was told it was an issue with the clutch in the transmission and it was replaced in oct 2014. In jan 2016, i was back with the same problem and they gave the same fix. There were recalls that required reprogramming which i had done but the shuddering continued. 4 months ago, i was told it was not shuddering outside of normal amounts and i had to pay for the repairs even though it should have been covered under my dealer warranty. When i got the car back it was still shuddering and i have not gone back. If i get the car serviced anywhere else, i lose the lifetime power train warranty that the specific dealership offered. I cannot afford a new car nor can i continue to pay out of pocket for repairing the same problem over and over again. The problem is continuing and i am frustrated with the service managers attitude about getting it fixed. The last time it was "fixed" was march 2019 but the shuddering never went away. I was told the transmission would re-learn my driving style and it would go away. |
Vehicle Mileage at Failure | 12544 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | POPLAR GROVE, IL |
VIN pattern | 1FADP3F2XDLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |