Issue ID | 1582860 |
Internal NHTSA # | 11232361 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 15/10/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 ford focus. While driving approximately 65-70 mph, the vehicle independently shifted into neutral without warning. The contact was unable to place the gear shift back into the drive position. The vehicle was towed to beach ford (located at 2177 virginia beach boulevard, virginia beach, va 23452, 855-802-4534) where it was diagnosed that the power train control module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 57,714. The vin was not available. Consumer 25 jan 2018 car not shifting properly. New clutch assembly installed under warranty at 42,930 miles by beach ford, 2717 virgnia beach blvd, virginia beach, va 23452 mileage at time of incident was 57,714 the vin is listed above. This is the 2nd transmission repair completed on this vehicle. The first repair was the replacement of the clutch assembly because of poor shifting. This was done under warranty on 25 january 2018 at beach ford in virginia beach, va. The mileage at that time was 42,930. One final note. Many articles written about these transmission problems consistently cite no imminent danger caused when the car goes into neutral since the vehicle can still steer to the side of the road. However, the sudden loss of power caused by the shift into neutral could be catastrophic in a passing or maneuvering situation. These transmissions are terrible. *jb |
Vehicle Mileage at Failure | 64000 |
Number of Occurences | 2 |
Source of the issue | HOTLINE VOQ |
City and State | FORT EUSTIS, VA |
VIN pattern | 1FADP3F29DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/01/18 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | GOVERNMENT SERVICES ADMINISTRATION (GSA) |
Dealer's telephone number | |
Dealer's city | KANSAS CITY |
Dealer's state code | MO |
Dealer's ZIP code | 64131 |