Issue ID | 1586066 |
Internal NHTSA # | 11234728 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 12/08/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Although we have experienced several problems with the transmission operation previously, the following incident left my wife stranded on the side of the road when driving home from the grocery store. "on 08/12/2019 at 67,331 miles,while traveling 35 mph approximately 1/2 mile after the restart of a warm engine and lightly accelerating on a county road, the shifting of the transmission became erratic and the check engine and check transmission lights came on in the instrument cluster. The driver pulled of the road and called me for assistance. I drove to her location and i slowly drove the focus to the ford dealership with the other driver following in our other car. The dealership, on the next day, replaced the transmission control module and the clutch assembly." the vehicle operated well for 6 months and 6,000 miles until the entire transmission had to be replaced at my cost ($6,600) due to excessive multiple bearing noise. Ford, through poor customer service, would not respond to assist in the repair cost. |
Vehicle Mileage at Failure | 67331 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ROCHESTER HILLS, MI |
VIN pattern | 1FADP3F24DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |