Issue ID | 1592946 |
Internal NHTSA # | 11244520 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 30/07/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 ford focus. When the contact attempted to move the gear shifter out of park, the shifter would not engage and failed to function without warning. The vehicle was towed to huntington beach ford (18255 beach blvd, huntington beach, ca 92648, 714-842-6611) where it was diagnosed that the transmission failed. The dealer replaced the dual clutch system inside the transmission; however, the failure recurred without warning. While the contact's wife was driving 20 mph, the transmission shifted out of gear and the rpms increased. The driver attempted to depress the accelerator pedal, however, the vehicle stalled and failed to move. The vehicle began to resume normal operation and was able to be driven to the contact's residence. The vehicle was taken to the same dealer where they replaced the engine, the actuators, both clutches, the engagement bearing, and the transmission control module. The manufacturer was notified of the failure and offered an extended warranty regarding the failure. The manufacturer stated that the vin was not included in a warranty extension. The vehicle was not repaired. The failure mileage was 27,906. |
Vehicle Mileage at Failure | 27906 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | HUNTINGTON BEACH, CA |
VIN pattern | 1FADP3K28DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |