Issue ID | 998278 |
Internal NHTSA # | 10531902 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 20/12/12 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | December 2012 - while stopped on hill car put itself into a hard reverse without driver input - could have killed someone - march 1, 2013 near 8700 mi on od while driving car in traffic car quit communicating with transmission - car dash lit up with everything message: transmission fault, then made it last 1/4 mile in low gear. In driveway - starting car - trans. Would not engage. Car then went into limp mode. After forced to take car back from dealer not fixed car failed next day - car flashed messages - hill start assist not available. Car went into limp mode. After 1/2 hour or so, drove car to my mechanic where car completely failed again while diagnostic being run. Car then towed to dealer - dealer gave joneses run around - forced again to take car back not fixed on 3/19/13. Documented on release form that car generating multiple nondescript error codes. Car has always run rough, unpredictable and unreliable. Consider too dangerous to drive on fwy. Car sold as traditional automatic and find out 2 manual transmissions operated by computer that has trouble figuring out what driver is doing at stop or low speeds. This car is a nightmare someone could get killed. Lemon law blogs and other blogs full of ford focus owners with transmission problems. Lemon law suit pending. Ford and dealers game customers to not document problems. Dealer called hard reverse incident "normal operation" and refused to document it. Ford just as bad. Someone with clout needs to step up & protect consumers. |
Vehicle Mileage at Failure | 3500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PHELAN, CA |
VIN pattern | 1FADP3F22DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |