Issue ID | 1149223 |
Internal NHTSA # | 10672855 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 14/01/15 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Wife was driving the car from work and on the way home suddenly the car lost the power steering, warning light came on and a warning to service the vehicle display on the screen stating there was a problem with the steering assist system. She almost hit another car trying to get to the side of the road because it was very difficult to steer the vehicle, since she was close to the dealer where the vehicle was bought she carefully made her way into the dealer and left it there for service. Later i was told by the dealer that it was a problem with the rack and pinion and they did not have the part available and it will take 3 weeks for the part to arrive. After a google search i found this vehicles are having problems with a epas system, tomorrow i will be talking to the service manager and see what they say about this... |
Vehicle Mileage at Failure | 5960 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MAYAGUEZ, PR |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |