Issue ID | 1411007 |
Internal NHTSA # | 11030521 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 26/09/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 ford focus. While driving 25 mph to the dealer for an oil change, the power steering failed and went into manual mode. The power steering failure warning indicator illuminated. The vehicle was taken to the local dealer (causeway ford lincoln, 375 nj-72, manahawkin, nj, 08050) where it was diagnosed that the power steering rack failed and needed to be replaced. Due to the cost, the vehicle was not repaired. The manufacturer was contacted and provided case number: cas-13195872. The manufacturer informed the contact that the part was not covered under warranty and that they would cover half of the cost. No additional assistance was provided. The failure mileage was approximately 54,000. *ln updated 7/23/18*jb |
Vehicle Mileage at Failure | 54000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | FORKED RIVER, NJ |
VIN pattern | 1FADP3F23DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 28/11/15 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | MAN |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | CAUSEWAY FORD |
Dealer's telephone number | 609-597-8083 |
Dealer's city | MANAHAWKIN |
Dealer's state code | NJ |
Dealer's ZIP code | 08050 |