Issue ID | 1411989 |
Internal NHTSA # | 11031711 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 03/10/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Power steering assist failure indicated on instrument panel and full loss of any steering assist. Steering requires/required lots of muscle to maintain any form of active driver intended steering changes. It may fail at highway speeds of 70 or on vehicle startup. Fortunately, we were able to maintain control of the vehicle and find a safe place to stop and fortunately reset the power assist without anyone being injured or killed. Restarting vehicle reset the ps assist module for a few months but the system is now fully nonworking. The steering goes out whenever it desires. The vehicle is currently in the shop with a possible rack-and-pinion replacement or a steering column replacement once the problem is fully diagnosed. This will also require a vehicle alignment and possible computer reset and re-flash according to the shop. Cost will be at least $2500. Thanks ford for doing the right thing for your corporate structure and offloading your responsibility and cost for your poor engineering and design to the vehicle owner. Poor engineering and lack of willingness to fix a problem is sure to gain you a loyal following. I am almost ashamed to say i am from the detroit area and have been a proponent of buying from the big three. I will upload the repair receipt once the repair action is completed. |
Vehicle Mileage at Failure | 65000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | STAFFORD, VA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |