Issue ID | 1449772 |
Internal NHTSA # | 11075046 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 31/10/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Car started shifting funny so i took it to the ford dealer they said something electronic on the transmission needed changed so they did something did not charge me for anything but it's still shifts differently they said it had to get used to the way i was driving one month later my steering unit went out i took it to the ford dealer they put it on the machine the the person i talk to on the phone said it needed a whole new steering column and it was $2,100 and at that time they would readjust the module on the steering for free i said no i did not have $2,100 so i had to pay the $99 to have it put on the machine and when i got the paperwork it said nothing about a steering column it only said i declined module programming and that cost was $125 had i paid the 125 i would not have paid that had to pay the 99 dollars but there is nothing on here about a steering column i do know this is difficult for me to prove what he said to me but there is nothing on this paper saying anything about a steering column i do feel that this was a gimmick on this model because they have had so many problems my transmission is still shifting funny |
Vehicle Mileage at Failure | 86587 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LOUISVILLE, KY |
VIN pattern | 1FADP3F27DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |