Issue ID | 1491440 |
Internal NHTSA # | 11121322 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 20/08/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 ford focus. The contact stated that the electric power steering (eps) failed to function. Also, the "steering assist failed" message flashed and the steering wheel became extremely tight while attempting to turn left or right. The vehicle was not diagnosed by the dealer or an independent mechanic. The manufacturer issued two tsbs for the steering, but there was no eps recall for this year, make, and model vehicle. The manufacturer was notified of the failure and suggested that the vehicle be taken to the dealer for diagnostic testing and repair. The vehicle was not repaired. The vin was not available. The approximate failure mileage was 56,000. * |
Vehicle Mileage at Failure | 56000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | PINGREE GROVE, IL |
VIN pattern | 1FADP3F23DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/11/12 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | RON TIRAPELLI FORD |
Dealer's telephone number | |
Dealer's city | JOLIET |
Dealer's state code | IL |
Dealer's ZIP code | 60433 |