Issue ID | 1534239 |
Internal NHTSA # | 11173594 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 22/01/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 ford focus. The contact stated that the power assist steering module malfunctioned and seized. Westland ford (3450 wall ave, ogden, ut 84401, (801) 629-5500) was able to replicate the failure and a module was reprogrammed, but the failure recurred. The vehicle was taken back to the dealer and they, with the help of the manufacturer, stated that the steering rack failed. The vehicle was not repaired again because the contact was informed that he would have to pay for the repairs. The failure mileage was 105,000...*bf consumer has had 2 occurrences with power steering. First time power steering did not rotate. Had the vehicle towed and reprogrammed the power assist module. Second time the same locked steering column issue recurred. Neither event was while driving. ? Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).? *jb |
Vehicle Mileage at Failure | 105000 |
Number of Occurences | 2 |
Source of the issue | HOTLINE VOQ |
City and State | NORTH OGDEN, UT |
VIN pattern | 1FADP3F21DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/06/18 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | INCREDIBLE AUTO SALES |
Dealer's telephone number | 801-936-6100 |
Dealer's city | BOUNTIFUL |
Dealer's state code | UT |
Dealer's ZIP code | 84010 |