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2013 Ford FOCUS Suspension Problems, Complaints and Defects

Issue ID	1374124
Internal NHTSA #	10981178
Manufacurer	Ford Motor Company
Brand	FORD
Model	FOCUS
Model Year	2013
File date	16/09/16
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	Excessive rear tire wear: the vehicle made a trip from greenville tx. To louisville ky and back (approx. 1400 miles) in september of 2016 (with high ambient and road temperature). The inside shoulder of both rear tires were worn down to the cords. The tires had only around 5000 miles when it began the trip. I took the vehicle to the local ford dealer here in greenville, and had them to assess the problem. They said it falls within ford specifications of (-2. 1 --+0. 6 camber..... Toe -0. 01-+0. 39). I called ford consumer relations 800-392-3673 (cas-10568914-w6x6b2 on 9/16/16). Talked to jean (866-631-3788 ext. 77727) explained the problem, and she called the dealership who also told her the problem was as i had described. She did call me back and said the car was out of warranty by months however, the mileage was only 27111 and had never been on a long road trip with these conditions. Jean said the car was no longer in warranty and that i had a tire problem. I said, "no, jean, i do not have a tire problem, but ford has a engineering problem because the alignment settings are fixed (camber and toe is not adjustable)". I then called clint (central region for ford) and explained the problem, but also had the same consensus. After this, i ordered a pair of adjustable control arms and decreased the camber by 1. 5 degrees negative, and took out of each side 1/10th toe in (both adjustment still within fords specification range). I documented tire wear before it made a round trip to denver, co from greenville, tx (approx. 1,640 miles). Upon its return the wear was even across the tread. I am writing this memo to report that ford has a safety problem with the excessive rear tire wear because in this case the vehicle would not have made another round trip from greenville to louisville without having tire failure.
Vehicle Mileage at Failure	27111
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	GREENVILLE, TX
VIN pattern	1FADP3L95DLXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2HGES16162H512853 KPACA4AN1EP191838 5XYZT3LB7FG283321 KNAPH814BF5031289 KMHTC6AE1GU300968 U5YPG8141JL464962 VF37N9HL0EJ586959 WA1A4AFY6K2012117 WAUZZZ8F0CN014673 3VWBV49M8BM070155 WDBLJ65GXYF132919 WF0AXXGAJAXJ13458

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2013 Ford FOCUS Suspension Problems, Complaints and Defects, Recalls and Failures

2013 Ford FOCUS Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?