Issue ID | 1043096 |
Internal NHTSA # | 10567267 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 14/02/14 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | On friday 2/14/2014 @ 1100, i was driving on interstate 5 south, when my car, without lifting foot from the gas pedal, suddenly lost power going from 65mph to 30 mph, in a matter of seconds. A low swoosh sound from motor occurred at same time. I had to exit the freeway at sea world drive exit from the far freeway lane, making for a very dangerous situation. I am very glad i was not rear-ended as i exited the freeway. After exiting the freeway and pulled to the shoulder and stopped the car. . After 5 minutes the engine went back to normal and ran like nothing had occurred. I took it to the mossy ford dealership the same day (service number r020298788). They kept it overnight. They could not replicate incident and told me they had no idea what had happened. They told me to wait until it happens again, and to bring it in again. This is an unacceptable response from ford dealership. On 2/25/2014, i took it into tune crafters to see if they could find out what was going on with my new car. They could not replicate the issue, but did note in writing the throttle is not as responsive on take-off acceleration, and there is a brief hesitation in the transmission shift and throttle. I am filing a formal complaint with ford motor company today. I do not feel safe driving my new car anymore. Thank you, nellie downie |
Vehicle Mileage at Failure | 15548 |
Number of Occurences | |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | SAN DIEGO, CA |
VIN pattern | 1FADP3K21DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |