Issue ID | 1332340 |
Internal NHTSA # | 10924460 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 15/12/12 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I purchased a 2013 ford focus se for my daughter back in 2012, and after a few months of driving the vehicle, she started experiencing some issues with the transmission/clutch. Whenever she stops at a stop light and tries to accelerate at take off, she feels jerking, and hesitation when driving. We took the car back to the dealership and was informed there had been issues with the vehicles dual clutch that was redesigned on the car. The clutch was replaced and deemed okay to drive per dealer. We picked up her vehicle and everything appeared to be running smoothly, until a few months later she started having the same issues. This time the car started to jerk more often and was getting worse. We took the car back to the dealership, car was placed on computer and we were informed by the service advisor that no issues were found. We were then sent on our way and were told that this would be an ongoing issue with this vehicle due to the change in the new clutch design. My daughter has had her vehicle for a little over 2 years now, and we are still going through this problem. The engine light is now coming on while she is driving. This vehicle is unsafe and could cause someone to get seriously hurt while driving in traffic. Something needs to be done to get these vehicles off the road, since the problem is not able to be corrected at our local dealerships. This is very frustrating and i feel deceived that this information was not provided at the time of purchase. I myself drive a ford and never have experienced anything like this before, but i think after my experience with her car, i wont be returning to a ford dealership anytime soon!!! |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FARMERSVILLE, TX |
VIN pattern | 1FADP3K26DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |