Issue ID | 1394343 |
Internal NHTSA # | 11010372 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 11/05/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | While driving a loud static and popping noise started happening coming from the speakers. It startled me and i had to pull over on the highway because it was so loud and hurt my ears and my child's ears. When i pulled over i pushed the button to turn off the radio but the noise kept on going. I then turned the car off and it was still making the loud noises. We got out the car because it was very loud and over whelming and waited until it stopped. When we got back in and i started the car up the radio seem to be fine. I was wrong. It happen again this time i turned the car off and had to open the door and when i started it back up it was fine. The radio kept doing this and the loud noises are very scary and could cause some one to be startled while driving and cause an accident or for those of us that may have someone with a disability like autism that loud noises can have a negative affect / reaction on is not healthy. There are several videos on the internet that will show this is happening to several people and ford isn't doing anything but forcing us to pay to have the whole head unit replaced and we cant afford that. They should consider this a safety issue as loud as the static and popping gets plus it keeps going even after the car is off. I called the dealership and the place where i got my car to see what can be done and they say i have to pay for it to be replaced and i dont have money to pay for the diagnostic and deductible to have it fixed. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | KANSAS CITY, MO |
VIN pattern | 1FADP3F24DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |