Issue ID | 1042576 |
Internal NHTSA # | 10567188 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 28/05/13 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | in 2/13, my husband and i purchased a '13 ford focus from brewster ford in ny. Unfortunately, our car has never worked correctly. It randomly loses power. It feels like the gas pedal doesn't respond sometimes when we try to accelerate. Our car is currently in their service center for the 4th attempt to repair the problem without any intervention. 3 of the master mechanics, scotty, carlisle, and anthony, say they have driven the car multiple times without repairing anything because they claim that they cannot recreate the problem. 5/28/13 the hesitation and nonresponsive acceleration increased and we brought our car to the service center and paid for an oil change. We were given the car back and told there was no problem found. 6/14/13 we brought the car back to the dealer for the same problem. There was an update for the computer and we thought it might be fixed. 12/9/13 we came back to the service center for the same problem, but this time the car shut off while my husband was driving on the nys thruway and this time the check engine light was on when i dropped it off. Again the car was given back and we were told no problem found. They said that the check engine light was not on. It had been on for two days prior. 12/18/13 we brought our car back to the service center. After we called ford corporate for help, the service manager, danielle got involved. The gas mileage dropped at this time from 32-27 miles/gallon combined. Our car was at brewster ford |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | YORKTOWN HEIGHTS, NY |
VIN pattern | 1FADP3K25DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |