Issue ID | 1596426 |
Internal NHTSA # | 11252137 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 05/01/19 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | When i purchased my car used february 2017 at 70,000 miles, i was given a carfax stating the only issue was with the transmission clutch. Less than a month in, i seemed to be losing power so i took it to town & country ford in madison, tn. It was repaired under the aforementioned recall issue and i drove in relative satisfaction for almost an entire year. Then i took it into two rivers ford (mt. Juliet) for the same issue. The service guy was very amicable and even arranged for me to have a loaner car while they had mine. The same issue was diagnosed, but with an additional fix. I paid $125 for some part not covered by the recall warranty because i was told that if it were to malfunction again, it may not be covered. The third time i took it in (back to mt juliet) they looked at it, determined it was the same issue, and said i'd have to pay out of pocket because the recall warranty was only good for 100,000 miles. I couldn't afford $2300 quite to fix it so i returned the loaner and claimed my vehicle, but not without making it abundantly clear that wasn't satisfied with how the situation was handled. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NASHVILLE, TN |
VIN pattern | 1FADP3J28DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |