Issue ID | 1649089 |
Internal NHTSA # | 11315691 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 01/06/19 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 ford focus. The contact stated while driving 70 mph, the vehicle stalled with several unknown warning lights illuminated. The contact stated that the fuel gauge was inoperable. Roadside assistance was called and jump started the vehicle and added fuel to the vehicle. The contact also experienced the failure while driving at 55 mph. Additionally, after refueling the vehicle, the accelerator pedal was depressed, the rpm revved up however, the vehicle hesitated to respond. The contact stated that the vehicle respond up to 10 mph. The contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline). The vehicle was taken to mike reichenbach ford lincoln located at (600 n coit st, florence, sc 29501), to be diagnosed. The contact was informed that an unknown software update needed to be performed which was still pending. The failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.*dt consumer stated that vehicle was taken to mike reichenbach on 9/12/2019 for the repair and was told that the vehicle was repaired. Consumer found out later that no repairs were actually made. The check engine light came on and vehicle was taken to an auto zone where it was found out that there was an issue with the canister purge valve which was part of the recall. On 3/2/2020 consumer took vehicle to raceway ford of darlington to be repaired. Raceway ford refused to repair vehicle because mike reichenbach had closed the recall. Consumer says vehicle continues to stall randomly and that after refueling vehicle has to be running with the gas pedal depressed before it can be driven. *dl |
Vehicle Mileage at Failure | 120000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | FLORENCE, SC |
VIN pattern | 1FADP3F20DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | MIKE REICHENBACH FORD LINCOLN |
Dealer's telephone number | |
Dealer's city | FLORENCE |
Dealer's state code | SC |
Dealer's ZIP code | 29501 |