Issue ID | 1427560 |
Internal NHTSA # | 11048539 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 16/01/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | The 2014 ford focus has several issues. The power shift transmission is a complete disaster. It jerks, bucks, shudders, delays shifting, and has an erratic shifting pattern. The uneven and erratic shifting causes gas mileage to fluctuate between 20 mpg and 28 mpg.(actual not average-average is somewhere between 23 and 25 mpg). There is never better gas mileage than 28 mpg. This is unacceptable for a 4 cylinder vehicle that is advertised as 33 average mpg. I have spent a lot of time registering, filing for, and documenting necessary repairs for the class action law suit and eventual arbitration. The local ford dealer has been difficult to work with and we only have one on the east side of the big island of hawaii, where i live. This has been a huge inconvenience and i have to rent a car every time i take the focus in for repairs. Ford has replaced the clutch which has improved the shifting to some degree, but not mitigated the problems, completely. The car is going in for a third evaluation as it is still staying in first gear for an inappropriately long time and bucking at low speeds. I have requested that ford replace or repurchase this vehicle. So far, so bad. The "deal" ford offered me was nothing, after i filed my paperwork. I am waiting to be assigned an arbitrator, but that has been stalled by a third party in colorado, who wants the rules of arbitration changed. I have read the entire arbitration document and it favors ford, of course. However, if they offer to repurchase or replace this vehicle, i would be agreeable to that. I do not know what more the colorado people want, but it is stalling all of us waiting for our chance at arbitration. In the meantime, i am stuck with this major lemon vehicle, which, is covered under hawaii's lemon law as well. Ford manufactured a sub-standard vehicle and needs to take it back. |
Vehicle Mileage at Failure | 11577 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | KURTISTOWN, HI |
VIN pattern | 1FADP3N24ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |