Issue ID | 1156815 |
Internal NHTSA # | 10682390 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 24/11/14 |
Component | ELECTRONIC STABILITY CONTROL |
Product type code | VEHICLE |
Description of the problem | Took my car to the ford dealership, for the 5times . To be looked at again for all the problems i am having and they stated they found the problem, like every time, with the shuddering and hesitation i was experiencing. They have reprogrammed, and replaced the clutch and computer and asked that i drive it again for a bit and see if the problem returns. The problems still remains the same, with no help from dealership, they just keep making excuses, refusing to face the problem, they told me after my 5th trip and waist of time to think about a new car, my car is barely even 11 months old. The last time it was service they didn't even put back in the oil plug, for an oil change i didn't even receive, my car is worst everyday, i have bought 4 vehicles mfri! This dealership and if they don't face the facts and fix it its going to be my last , i can't depend on my car , i don't want to be stranded and the safety hazards for these same issues are ridiculous, i should not have to feel threatened or afraid to drive my own car . Everytime i start ! Y car and start to go , i have to worry if ! Y car is going to get stuck in gear and accelerate or not stop at all, resulting in an accident or worse. |
Vehicle Mileage at Failure | 12501 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SUMMERVILLE, SC |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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