Issue ID | 1135223 |
Internal NHTSA # | 10660747 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 17/11/14 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I purchased my first brand new 2014 ford focus about the end of september 2013. Being that i was driving a prior clunker and then i started to drive this new fancy and exciting car, i figured i wasn't too familiar with driving something new! As soon as i drove it the transmission or as i say the front of the car would do a jerking almost like a whiplash type movement no matter what speed i was driving. I took the car into the dealership and they tell me that it needs to update the computer software. I immediately have the same issues after that car was returned back to me and when i took it in this time they now tell me i broke the cvt/ or the clutch? This car was sold as an automatic but i later find out that it shifts like a manual to save on gas??? I would have never purchased this vehicle if i was aware of this detail. My husband is now terrified for me to drive the car. I'm beyond disappointed in ford and its ignorance to knowingly place the public in a potential dangerous situation and a financial problem as well. All my husband and i truly want is to be placed in a safe vehicle, especially since we have poured our hard earned money into a trusted company that is doing a good job with promoting a terrible reputation thus far. |
Vehicle Mileage at Failure | 36000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MIDLOTHIAN, VA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |