Issue ID | 1241478 |
Internal NHTSA # | 10806493 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 29/07/15 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I purchased this vehicle from a reputable dealership in town as a used vehicle but with only 20k miles on it. The dealership refused to let me test drive it on the highway citing dealership rules. Everything seemed to work fine. One week after getting car home it began shuddering and failing to accelerate only to rapidly shift gears once it figured out what it wanted to do. When trying to enter highway the car would run through 4 gears before hitting mph causing horrible and sluggish performance. When finally get up to 55 mph or more, the car shutters so bad it is making other parts fall apart and come loose... Like the steering and a/c not working properly... I have to go 80 just to get it to reduce slightly. I called up dealer and demanded they repair. Dealer reset transmission to factory defaults which fixed nothing. Took car in 3 more times when finally they admitted it was a clutch issue and put me on a back order list. I waiting 3 months while having to drive an unsafe vehicle but it finally was replaced. To no ones surprise the car performs worse now then it did. Took back to dealer 2 more times, to which i was told the clutch has a 1000 mile break in period. I asked then why didn't anyone say that when i picked it up. Spoke with service manager who keeps trying to tell me they can duplicate the problem... I asked why is it i have the problem 100% of the time i drive it but it never seems to happen when you have it.... I even tried demonstrating but they literally just ignored me and said they didn't hear anything or feel anything... I have reached out to class action lawyers for details on how to sue and get car paid for taken back so i can get a safe car.... Otherwise i have to drive a known safety hazard. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GRAPEVINE, TX |
VIN pattern | 1FADP3K22ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |