Issue ID | 1245133 |
Internal NHTSA # | 10809485 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 10/12/15 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | I received notice of an "important safety recall" from ford motor company in june 2015. I drive 100 to 150 miles a day for work. The dealership is instructed not to replace the fuel pump unless there is a problem. The car has been serviced at least three times since june for unrelated problems. Safety is so important that i received a reminder notice in november. Yet, the dealership is unable to replace the fuel pump until they can prove a problem exists. I have written to ford motor company customer support (see documents attached) only to receive the same response. Ford says there are limited supplies of parts available. The purpose of this complaint is to prevent an injury. Fords notice is clear that a car may stall or stutter while driving, which can lead to a crash. To prevent a crash, injury or death ford motor company should replace defective fuel pumps before they fail. Your attention and intervention may save lives. Sincerely, |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | DEERFIELD BEACH, FL |
VIN pattern | 1FADP3F29ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |