Issue ID | 1335188 |
Internal NHTSA # | 10926742 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 10/11/16 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | I purchased this focus in september of 2013. Little did i realize that this was probably one of the worst mistakes i made in my life thus far. I didn't even have the car 3 months before the transmission issue started happening. I don't drive erratic or aggressive i have taken the car to the dealership 12 times for the same issue since i have bought it, to the point that i have made friends with some of the guys there. The clutch has been replaced 4 times and the module has been reprogrammed and everything that ford claims will "fix" the issue. It has not been fixed, the most recent time i took the car to fix it i couldn't accelerate onto the highway because the gears wouldn't grab after second, then the car stalled and the engine shut off, so i had to nurse the car to the side of the road and restart it and i finally made it to the dealership. I called ford, and the bad thing is, is that they know that this problem exists they just don't want to do anything because they know that they will lose money. I finally spoke to a rep at ford that directed me towards the bbb because she found out that i was in the military, saying that the military members shouldn't have to deal with things like this because we do so much for the country. I have contacted the bbb and they finally said that they will have a resolution within 14 days from yesterday. And what is really alarming is that the only reason i found out about the bbb option is because of my military service. It is ridiculous because i know this issue is nationwide and ford wants nothing to do with it. It is sad to say like with the issue that toyota had with their cars is that someone has to die and sue ford before this issue will get resolved, unless you want to take direct action against ford. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MANASSAS, VA |
VIN pattern | 1FADP3K21ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |