Issue ID | 1574783 |
Internal NHTSA # | 11221401 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 19/06/19 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Takata recall. I took my 2014 ford focus to a ford dealership because my car gas gauge was showing erratic mileage and because i knew i had a recall. I received my vehicle with the same problem as i took it in. My gauge still kept showing erratic mileage. I went back 5 days later tto tell them what was going on and i asked what procedure they had done. They told me that they had only reprogrammed a module. I told them if they could check it out again and they told me that they could but they were going to charge me a diagnostic fee because they had already performed the recall. The diagnostic came out and it turned out that my car needs a new fuel pump, canister purge valve, and fuel tank. I told them that those things were supposed to be fixed the first time i brought it because it was part of the recall. They transferred me to ford internal something and ford said that the recall was already performed and that it was my responsibility now. I mean how does a company like ford can be so unprofessional about somebting like this. I mean part of the recall is to take your vehicle to get those things fixed that the ford assembly line failed to address when making the model. Now i am even more scared because i don |
Vehicle Mileage at Failure | 76000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAKE PLACID, FL |
VIN pattern | 1FADP3K2XELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |