Issue ID | 1123574 |
Internal NHTSA # | 10649325 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 02/06/14 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The vehicle regularly shudders when accelerating from a dead stop and hesitates when accelerating from a low speed roll. Less frequently the transmission seems to lag and then lunge when the accelerator is applied while the vehicle is decelerating and the transmission is downshifting. The dealer representative indicated the problems are common for which there is no corrective action. The dealer explained that the vehicle has the most current transmission software update. When the complaint was brought to the attention of ford, through a phone number provided by the dealer, the existence of a known problem was denied by ford. During the complaint investigation the dealer representative denied stating that there is a known issue. The shuddering and hesitation characteristics present a safety issue when quick acceleration is required. The herky jerky nature of the shuddering and transmission shifting cause concern that, in the future, the parts in the transmission will wear and fail prematurely. |
Vehicle Mileage at Failure | 2200 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ALLENTOWN, PA |
VIN pattern | 1FADP3K27ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |