Issue ID | 1191792 |
Internal NHTSA # | 10725411 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 09/12/14 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | When i test drive i felt that car feels different. The transmission was a bit different. The sales person told me that it's normal, and car learning me. In my in next half year i start to experience rough, harsh shifting, jerking, grinding noise, vibrations, shuddering upon taking off and stopping. Also car was rolling back when driving up hill. I took i took my car to dealership for repairs. They replace clutch and reprogram my tcm module. Few months later after repair car start to have similar problem like the previous time plus rough shifting on 1st and 2nd gear, grinding noise. My biggest fear was to rear end car in front on me or get intro accident because car was rolling forward even if you press brake pedal. I took my car second time to the dealership. They kept my car for two days, and they said that that it's normal and they only reprogram tcm. Sure thing even after that i didn't see any improvement. Car still rolling back hill and have same issues. So i called ford customer center. After two days talking with them on the phone and explaining that my car its not safe to be used on the street, and put my life and other people in danger. I newer signed up for that. Ford rep told me that they cant help me and this is the way transmission work. So pretty much i am stuck with pour engineered transmission and a car that its dangerous on the road. |
Vehicle Mileage at Failure | 11702 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WLMINGTON, NC |
VIN pattern | 1FADP3F2XELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
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Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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