Issue ID | 1233957 |
Internal NHTSA # | 10786808 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 27/10/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Multiple dates of incident, the one listed below is the most recent. Vehicle shudders, jerks, and shakes while in motion, often on streets, sometimes on highways. Can occur when either going forward, backward, or making a turn. Sometimes jumps forward when first placing foot on gas (rather than smoothly accelerating) and has twice stalled out while driving. Have brought it to the dealer's service station four times, and each time has had it "adjusted" only to have problem return. Have contacted ford customer care, been referred to ford regional manager, and told, based on our service history, we don't meet company "guidelines" for a buyback or replacement. Was told he could not legally tell me what those "guidelines" are. This is playing with public safety. Did not use vehicle for over three weeks, tried it yesterday, same problem. It is back at the dealer for servicing but was told they might not "get to me" for a few weeks. Useless as a safe mode of transportation. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MAHOPAC, NY |
VIN pattern | 1FADP3F22ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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