Issue ID | 1234756 |
Internal NHTSA # | 10787393 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 28/10/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased the car on 1/13/2015 as a ford certified used vehicle with 6,340 miles on the odometer. On the way home the car lurched in traffic nearly rear ending a car coming to a stop in front of me and had a loud crunching noise. I was able to stop, and it appeared to function well enough to continue home although it did not have the same amount of power. No warning lights came on but i called the dealership to report the issue. I was told at this time that this "was supposed to happen" and that this was a "special type" of transmission. I did not believe this and asked to have an appointment to have the car looked at. On 1/20/15 it was found that something had "failed" in the automatic clutch and that the car would need a new clutch. I got the car back on 1/22/15 with a set of instructions for "green clutch brake-in". The car appeared to be functioning properly until approximately 12,000 miles when i started to notice significant shuddering and reduced power when accelerating in traffic, this was especially scary when trying to merge with freeway traffic. On 5/19/15 the car was verified to have an issue and the dealership reprogrammed the transmission control module to correct the shuddering. This appeared to correct the problem temporarily, but the car began to shudder again and also appeared to pop out of gear while trying to accelerate up a hill. The dealership reprogrammed the tcm again on 10/13/15 and determined it should be good to go. Then 10/27/15 while traveling at 75 mph on the freeway with cruise control on, the transmission experienced only what can be referred to as "catastrophic failure" at 21,500 miles. We are still awaiting word from the dealership as to how this is going to be fixed and if or when we should get the car back. I have all service record copies available. |
Vehicle Mileage at Failure | 21500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | EMMETT, ID |
VIN pattern | 1FADP3F25ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |