Issue ID | 1252796 |
Internal NHTSA # | 10819568 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 28/11/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | A few weeks after we purchased a new 2014 ford focus it shuddered a little a few times upon starting from a dead stop. Dealer said car had a manual automatic transmission & this was normal. The car was searching for a gear & after a break in period it would stop. Around 7,000 miles while the car appeared to be running okay a service transmission light came on with a red triangle. I immediately pulled off into a parking lot. I turned the car off to see if the message would still appear. It didn't but although the gear shift went into reverse the car wouldn't move backward even after several attempts. After the tow truck arrived it did back up but i was afraid to drive it the 55 miles to my home. Tow truck driver could see that there were warning messages but couldn't get the computer to show the information about the warnings. After it was towed home i tested it again & it went backwards okay. I did take it to the dealer who admitted that there was a problem & supposedly fixed it. Then while going from store to store christmas shopping the car started to shudder, pretty violently now, upon acceleration from dead stops at almost every red light. I thought the car wasn't going to make it through a few intersections especially on hills. Since then the car has only shuddered once. So because it's so intermittent it's almost impossible to take it to the dealer while this is happening. I also share the same fear that others have about pulling out in traffic or accelerating to pass because i also experience loss of power almost daily. It seems as though it drops down a gear or can't kick into a gear. These transmission issues are dangerous & after reading many similar complaints it appears that ford is brushing them off. Have had other problems with the computer as well. Our first new car & it's heartbreaking to think we have a lemon. Thinking of contacting an attorney. |
Vehicle Mileage at Failure | 7000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BETHEL PARK, PA |
VIN pattern | 1FADP3K20ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |