Issue ID | 1267492 |
Internal NHTSA # | 10845813 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 20/01/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | When starting the vehicle it has a 'hard start' and idles extremely rough for a car with only 18200 miles. It has done this since i purchased it in june 2014. I've had enough cars to know that this is indeed not "normal". It feels like the idle is not set right and it vibrates enough that you can feel it while in park and idling. I was told by the service manager who is obviously not a mechanic that this is 'normal' for the 4 cylinder engine to vibrate. Also the car continuously shudders, lurches and loses power on acceleration as a result of a faulty transmission. Clutch assembly was replaced at 9300 miles. Note to everyone, upon taking the car to the garage for the fuel pump recall in dec 2015, the car had to be put in the garage again in jan 2016 for the purge valve to be replaced, which resulted in my tank becoming deformed (deformed means it shrinks, but no one bothered to explain that to me). Within a month (after 4 repeated trips to the garage for the same issues: distance to empty calculations and miles per gallon were all over the place, no gas mileage to speak of but each time was told that when diagnostics were performed my car was getting 35 mpg). However, when i put gas in it, i had a 12 gallon tank before purge valve was replaced in jan 2016, 9 gallons was all it would hold and the gauge showed full. The the car used 1/4 tank of gas to drive 27 miles. The vehicle is still shuddering at a stop light & lurching when accelerating and feels as though the tires are grabbing for traction. But it is within 'specs' according to the technicians. I have had the following replaced: 2nd fuel tank; 3rd fuel pump; 2nd purge valve; and 2nd clutch assembly and the car isn't even 2 yrs old yet and has under 20,000 miles. It is a road hazard. I've had it to 3 different garages and still no resolution. Contacted ford (dont bother), i have since contacted the bbb. |
Vehicle Mileage at Failure | 17000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MYRTLE BEACH, SC |
VIN pattern | 1FADP3F29ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |