Issue ID | 1273901 |
Internal NHTSA # | 10853722 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 28/03/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Have had the vehicle for just over a year. Had performed well until about 20,000 miles. I do a lot of driving ferrying children to and from school, to sporting events, getting myself to and from work. The vehicle began to hesitate and it seemed like there was a timing issue with the shifting mechanism. I often had to mash down on the accelerator to get it to advance. It is very tricky in traffic esp. On the interstate. We are obliged to use i-10, the busiest highway in america, and to go across the i-10 mississippi river bridge where such hesitation and lack of control of speed could provoke a fatal accident. Took it to the dealership, the service manager implied that i didn't know how to drive it correctly given that it is not truly an "automatic" transmission. Mind you it is not marketed an anything but an automatic. They performed some kind of computer adjustment. The problem continues to manifest itself however especially after the car has warmed up. Took it back in and the service guy was not very helpful, still implying that i just needed to adjust my method of driving. Am now waiting on a new set of clutches that will "repair" the problem but not get rid of the "shuttering". I have not been given a loaner car in the interim and continue to subject my children to these unsafe conditions. There is obviously a design flaw in this transmission and ford needs to own up to it and do what is right for customers before there is a major accident and fatalities. |
Vehicle Mileage at Failure | 22671 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PORT ALLEN, LA |
VIN pattern | 1FADP3K28ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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