Issue ID | 1291454 |
Internal NHTSA # | 10875091 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 10/06/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I am having problems with the transmission. At approximately 22000 miles car was not shifting properly, it had a bad vibration. Dealer did a reboot on computer, it did not help. They then replaced clutch in transmission. Problem solved. That was july 2015. Now june 2016 at approximately 37000 miles i have same problem. I brought car back to dealer and they said that i needed computer, they said they would order parts. I picked my car up while parts were on order. I waited a week and called dealer to find out status, and was told they did not order parts that they still don't know what is wrong with car. They need it in shop to run more tests. I dropped car off and they rebooted the computer and it is all fixed,they said. I picked car up and the next day i took care for a long ride,and still same problem. I took care back and i i was told everything is good. I said no its not. We went back and forth until they told mechanic to test drive. Within 300 feet of drive the mechanic said that i need a clutch replacement. They tell me they will order parts but i don't believe them. Car is very hard to drive in stop and go traffic do to the hesitation and bucking. I spoke to mechanic he said their is no permanent fix for problem. Also i have not received any paperwork from dealer when they repair car. When i look up my car service report it says air-conditioning heating repairs. Nothing in report about transmission |
Vehicle Mileage at Failure | 37000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PORT CHESTER, NY |
VIN pattern | 1FADP3K28ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |