Issue ID | 1305177 |
Internal NHTSA # | 10892854 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 23/06/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | When i first got the car, i noticed, slight jerking and shuddering. I complained to the dealer, and was told it was "learning". It progressively got worse, and would shudder upon hitting the gas after leaving stop lights/signs instead of moving, until it finally got into gear. It would randomly lurch forward, white in traffic if you hit the gas after you were slowing down or stopped. Etc. I contacted the dealer again, and they flashed the module. It stopped for a while, then started getting worse. I contacted the dealer, and they replaced the clutch pack. It would get better, then start happening. I was then told by the dealer, and ford, this is normal. It's just how the transmission is. While coming off of an exit, i hit the gas and the car pulled onto the road, then just wouldn't move. I pushed the pedal all the way to the floor and it started shuddering, and finally got in gear and lurched forward. I contacting the dealer again, explaining how unsafe the car was with it stopping and shuddering before it will go, or just randomly lurching forward in traffic. The dealer flashed the computer 4 times, and replaced the clutch pack 3 times. It always gets better, then starts happening again. I finally traded the car in. It's very unsafe when you don't know if your car will just stop and shudder while pulling into traffic, or if it will lurch forward when you touch the gas. I've been told there are several complaints about it. Ford now even offers a rebate if you trade in a car with that transmission, but you have to purchase a ford to get the rebate. They also still manufacture their cars with a known issue. |
Vehicle Mileage at Failure | 2000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | STRASBURG, VA |
VIN pattern | 1FADP3F27ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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Dealer's ZIP code |