Issue ID | 1518542 |
Internal NHTSA # | 11155465 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 30/11/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Vehicle only has 63,000 miles. The ford powershift dual-clutch transmission is defective and causes the car to jerk, shake, hesitate, and shutter when the accelerator is depressed to start the car moving from a stopped stationary position. This most typically occurs once the vehicle has warmed up. Ford dealership confirmed the clutch assembly needs to be replaced at a cost of $1650. Dealership informed me only option is to contact ford customer service to see if they will cover the repair which they refused. This exact issue is well documented in ford tech service bulletin 16-0109 dated april 2016. There is already a ford recall for this exact issue that covers this same vehicle through june 2014 manufacture dates; however, my vehicle was manufactured in july 2014. Ford's response is vehicle is 3000 miles over the standard power train warranty and missed the existing recall manufacture cutoff date by one month. There is also a current class action lawsuit against ford for this same exact issue. Ford dealership's own mechanics state this is a very common complaint and they deal with this exact customer issue on a routine basis. There are no aftermarket solutions available and independent mechanics cannot service the vehicle transmission because the work requires a proprietary ford tool to remove and replace the leaking transmission seal kit which independent mechanics do not have access to. Please review and consider extending the existing ford recall to cover additional model year vehicles facing this defective ford dual-clutch design. The ford clutch design seems to be defective and is affecting additional vehicles beyond the existing recall model year vehicles. |
Vehicle Mileage at Failure | 62900 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HUGHESVILLE, MD |
VIN pattern | 1FADP3F25ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Transmission type | |
Vehicle speed | 0 |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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