Issue ID | 1522406 |
Internal NHTSA # | 11161797 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 11/11/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | At 37,000 miles experienced intermittent loss of transmission engagement. The transmission control module (tcm) required replacement, but also directly effected the wearing out of the transmission clutch assemble. The vehicle exhibited unsafe symptoms of intermittent loss of transmission power/ engagement while driving, at start from a light, pulling out into roadway. The two parts were replaced at that time by a ford dealer. Now, at 64,000 miles the problem is reoccurring. The vehicle was taken once again to a ford dealer and a claim to ford motor company had to be initiated by the dealer for partial coverage. A $300 deposit had to be paid toward the $1,700 repair bill. In our household we also have a 2013 ford focus that had to be repaired three times now at approx. 75,000 miles. (reported separately). These issues are well known and documented, however, the lemon law or nhtsa has done nothing to help the consumer with making ford liable for the full coverage of the transmission clutch assembly that is directly damaged and wore out because of the tcm defect. Ford has only extended a warranty on the tcm, which is a very inexpensive part of the problem. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CASHIERS, NC |
VIN pattern | 1FADP3F22ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Tire size | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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